Privacy Policy
Effective Date: 20-Dec-2024
At Palm Smart Chain Wallet, we prioritize the privacy and security of our users. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use the Palm Smart Chain Wallet app ("the App"), a crypto wallet application designed for use with the Palm Smart Chain blockchain. By accessing or using the App, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
When you use the Palm Smart Chain Wallet app, we may collect the following types of information:
A. Personal Information:
We do not directly collect personal information such as your name, email address, or phone number when you use the Palm Smart Chain Wallet. The App operates as a decentralized wallet, meaning all transactions and data are processed on the blockchain and are not tied to your personal identity.
B. Transaction Data:
The App interacts with the Palm Smart Chain blockchain, and we may record blockchain transaction data, including wallet addresses, transaction hashes, and transaction amounts.
Transaction data is publicly visible on the Palm Smart Chain blockchain and cannot be erased or deleted.
C. Device Information:
We may collect information about the device you use to access the App, including your device type, operating system version, and app version.
This information helps us improve the functionality of the App and troubleshoot issues.
D. Usage Data:
We may collect information about how you interact with the App, such as the features you use, the pages you visit, and the frequency and duration of your interactions.
This data helps us understand how users engage with the App and improve the user experience.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To facilitate transactions: Transaction data (including wallet addresses and amounts) is necessary for processing transactions on the Palm Smart Chain blockchain.
To improve the App: Device and usage data help us identify bugs, improve functionality, and enhance the performance of the App.
To ensure security: We may use transaction data and other information to detect and prevent fraud, unauthorized access, or suspicious activity.
To provide customer support: If you contact us for support, we may use device and usage data to resolve your issue and respond to your inquiry.
3. Data Storage and Retention
The Palm Smart Chain Wallet app does not store personal information on centralized servers. All transaction data is stored on the Palm Smart Chain blockchain, which is immutable and public. As a result, we do not have control over the deletion or modification of blockchain records.
We do not retain sensitive personal data such as private keys, passwords, or recovery phrases. It is your responsibility to securely store your private keys and recovery phrases, as they are required to access your wallet and manage your assets.
4. Data Security
We take the security of your data seriously. The Palm Smart Chain Wallet app uses industry-standard encryption to protect data transmitted between your device and the blockchain. However, since the Palm Smart Chain is a decentralized blockchain, it is important to understand that no method of communication over the internet or storage system is completely secure.
We recommend that you take additional security measures, such as enabling two-factor authentication (if applicable), using strong passwords, and keeping your private keys and recovery phrases offline and secure.
5. Third-Party Services
The Palm Smart Chain Wallet app may contain links to third-party websites, services, or applications. These third parties have their own privacy policies, and we are not responsible for their practices or the content they provide.
We do not share your personal information with third-party advertisers or other entities unless explicitly required for transaction processing or compliance with applicable law.
6. Children’s Privacy
The Palm Smart Chain Wallet app is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe that we may have inadvertently collected information from a child under the age of 13, please contact us immediately, and we will take steps to delete such information.
7. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
The right to access the personal data we may hold about you (if applicable).
The right to request correction or deletion of your personal data.
The right to restrict or object to the processing of your data.
As the Palm Smart Chain Wallet operates on a decentralized blockchain, please note that some information (e.g., blockchain transactions) cannot be altered or deleted once recorded on the blockchain.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
This Privacy Policy is intended to provide clarity on how the Palm Smart Chain Wallet app handles user data. Always consult legal professionals to ensure full compliance with data protection laws and regulations that apply to your specific situation.
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